At Simply Cups we take the privacy of our clients, candidates and visitors seriously and so we are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.
GDPR is applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.
Your new rights under the GDPR are set out in this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Who we are and what we do
We are a consultancy operating in the hospitality and packaging sectors. We collect the personal data of the following types of people to allow us to undertake our business;
- Prospective and live client contacts;
- Supplier contacts to support our services;
- Employees, consultants and workers.
We collect information about you to carry out our core business and ancillary activities.
Information you give to us or we collect about you.
This is the information about you that you provide us by filling in forms on our website www.simplycups.co.uk or by corresponding with us by phone, e-mail or otherwise.
It includes information you provide when you register to use our website, to enter our database, subscribe to our services, attend our events, participate in discussion boards or other social media functions on our website, enter a competition, promotion or survey and when you report a problem with our site.
It also includes any information we gather from you at meetings with you, whether that occurs face to face or, for example, by telephone or video.
The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, financial information, compliance documentation and references verifying your qualifications and experience and your right to work in the United Kingdom, curriculum vitae and photograph, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.
Information we obtain from other sources
This is information we obtain about you from other sources such as LinkedIn, corporate websites, your business card, personal recommendations, and others. In this case we will inform you within a maximum of 30 days of collecting the data of the fact we hold personal data about you, the source the personal data originates from and whether it came from publicly accessible sources, and for what purpose we intend to retain and process your personal data.
We are working closely with third parties including business partners, sub-contractors in technical, professional, payment and other services, analytics providers, search information providers, credit reference agencies, professional advisors AND OTHERS.
Purposes of the processing and the legal basis for the processing
We use information held about you in the following ways:
- To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your job or to your organisation.
- To provide you with information about other services we offer that are similar to those that you have already purchased, been provided with or enquired about.
- To support the core services we offer to clients. However, we are continually expanding to deliver new products and services.
Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.
We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.
We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent.
Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.
Other Uses we will make of your data:
- use of our website;
- to notify you about changes to our service;
- to ensure that content from our website is presented in the most effective manner for you and for your devices.
We will use this information:
- to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our website to ensure that content is presented in the most effective manner for you and for your devices;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our website safe and secure;
- to make suggestions and recommendations to you and other users of our website about services that may interest you or them.
We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.
The cookies track data linked to your email address and include data such as how you arrived at the site, how often you’ve visited, and which pages you looked at. To opt out of this, you can disable cookies or unsubscribe from Simply Cups emails using the link on the bottom of any marketing email.
Email Marketing: Simply Cups may send news or operational announcements by email to users who have registered their details on the Simply Cups website. Users may unsubscribe from operational and marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email or emailing: firstname.lastname@example.org
Disclosure of your information inside and outside of the EEA
We will share your personal information with selected third parties including:
- clients and suppliers for the performance and compliance obligations of any contract we enter into with them or you;
- analytics and search engine providers that assist us in the improvement and optimisation of our site
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If Simply Cups or substantially all of its assets are acquired by a third party, in which case personal data held by it about its clients and candidates will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Simply Cups, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
The lawful basis for the third-party processing will include:
- Their own legitimate business interests in processing your personal data, in most cases to fulfil their internal resourcing needs;
- satisfaction of their contractual obligations to us as our data processor;
- for the purpose of a contract in place or in contemplation;
- to fulfil their legal obligations.
Where we store and process your personal data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Retention of your data
We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention notice and run data routines to remove data that we no longer have a legitimate business interest in maintaining.
We do the following to try to ensure our data is accurate:
- Prior to making an introduction we check that we have accurate information about you.
- We keep in touch with you so you can let us know of changes to your personal data.
- We conduct regular data audits to ensure the information we hold about you is still relevant for the purpose for which it is intended.
We segregate our data so that we keep different types of data for different time periods. The criteria we use to determine whether we should retain your personal data includes:
- the nature of the personal data;
- its perceived accuracy;
- our legal obligations.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.
You can exercise your right to accept or prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting: email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The GDPR provides you with the following rights. To:
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party in certain formats, if practicable.
If you wish to exercise any of these rights you should, in the first instance email: firstname.lastname@example.org.
Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link: https://ico.org.uk/concerns/
Access to information
The Data Protection Act 1998 and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete.
Your right of access can be exercised in accordance with the Act (and the GDPR once it is in force). Prior to 25th May 2018 any access request under the Data Protection Act would have been subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. No fee will apply once the GDPR comes into force.
If a subject access request is manifestly unfounded or excessive, Simply Cups is not obliged to comply with it. Alternatively, Simply Cups can agree to respond but may charge a fee, which will be based on the administrative cost of responding to the request.
A subject access request should be submitted to: email@example.com.